Need help? You're in the right place.

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CONTACT

For any issue, question, or refund request, email: [email protected]

We typically respond within 24 hours on weekdays.

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FREQUENTLY ASKED QUESTIONS

▸ How much does it cost? One generation = 32 AI hairstyle previews from a single selfie. The price is shown on the in-app paywall. No subscription, no auto-renewal.

▸ What if the generation fails after I pay? Your payment is automatically preserved as a credit. You can retry at no extra charge. The app shows a banner letting you know your credit is active.

▸ My iCloud photo wouldn't load Make sure the photo has been downloaded locally. Open it in the Photos app first, then return to HairShift and pick it again.

▸ Can I get a refund? Refund requests for App Store purchases are handled by Apple: https://reportaproblem.apple.com

▸ Does the app save my photo anywhere? Your selfie is sent to our AI provider for processing and otherwise stays on your device. We do not store your photos on any server.

▸ Does the app work without an internet connection? No — AI generation requires an internet connection.

▸ Can I see previous results? Yes — when you reopen the app, your last generated set is restored automatically. Tap "Generate New" to replace it with a new set (a new purchase is required).